Elevating the Client Experience: Introducing Our New Head of Client Success
At GPTesting, we’ve always believed that great service starts well before a test begins and continues long after the final results are delivered. Our work is technical, but our partnerships are built on a foundation of trust, clear communication, and mutual respect.
That’s why we’re thrilled to announce that Eric Christopher has joined our team to lead Client Success. He will take our commitment to partnership even further.
The New Standard for Client Service
In the fast-paced world of automotive and material development, you need more than just accurate data. You need a partner who can integrate seamlessly with your deadlines and operations. We understand what it feels like to be overlooked by a vendor. We are working to make sure that never happens at GPTesting.
With Eric at the helm of Client Success, our customers can immediately benefit from a focus on the following key areas:
| Area of Improvement | Value to You |
| Faster, More Responsive Communication 🚀 | Quick turnaround on inquiries and immediate visibility into project status. |
| Greater Accuracy and Detailed Reporting 📊 | The technical expertise you expect, delivered with enhanced clarity and actionable insights. |
| A Proactive, People-First Approach 🤝 | Support that anticipates your needs, rather than just reacting to requests. |
| Single Point of Contact 🔍 | Streamlined service through a dedicated expert who knows your project, history, and goals. |
Whether you need reliable turnaround times, better project transparency, or a partner who truly understands both the technical challenges and the human pressures of your deadlines, we are here to help. Our goal is to ensure you have complete confidence in the quality of your results and the reliability of your service partner.
Partnering on the Human Side of Testing
Material testing is ultimately about risk reduction. However, the process of testing involves complex human logistics—from shipping and scheduling to technical interpretation and quality control.
Eric and the Client Success team are focused on removing the friction from this process. They are here to provide the single point of accountability. This ensures your project moves efficiently from initial scope definition to final report delivery. Our values aren’t just words; they’re put into action across every single test we run.
We invite you to connect with Eric on LinkedIn to start a conversation or Book a Call about how our renewed commitment to service—combined with our long-standing technical expertise—can help you. Let’s build stronger materials and stronger partnerships together.
